Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Cost of call to Europe From the UK

HelloLet me start by saying that your telephone support is awful I have called several times and each time waited over 30 minutes and received no response.I have added the Bolt package to my Pay-monthly contract, let me know the cost of calls to Euro...

Resolved! Beats offer not received

I did not receive the offer code for my recent purchase: Buy a Apple Watch Series 9 and claim a pair of Beats Flex earphones worth up to £69.99 for only £1

Hi, I need a bill with VAT breakdown

Hello, I need my last bill with a VAT break-down. Can you please send a copy of the bill to my email address on file? Thank you

Access My O2

The My O2 app tells me I don’t have any products or services in the My O2 account

New SIM card

My phone was stolen, I have a new device through insurance and was meant to get new sim card 2 weeks ago and I still have not received one

Remove barr

It's been two days since I have asked O2 to remove Barr but still not been removed CustometService is terrible

I can't seem to access my account

I can't seem to access my O2 account

eSim QR code for upgrade customers

I just bought a Xperia 5 V to replace my Xperia 10 III. When I bought it as an upgrade on the O2 website it said that the phone is capable of using an eSim. I thought why not, at least I won't need to wait for a new sim to be sent and then go a day w...

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My 02 app

Hi why I can’t login to my 02 app, it never lets me to login

O2

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