Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hi there, I would like to pay my remaining balance off so I can leave and buy a new phone. The options online will only allow me to reduce monthly payments/reduce monthly term. I would like to pay in full. Please advise. ThanksBen
hi I need help activating my swap sin card
Good afternoon. I have left o2 and have still been charged the full monthly payment. Can I ask for a refund for that month please?
I am moving house and virgin cannot transfer or provide contracted services. Can I there fore cancel my expensive sim only with O2, taken out with the virgin contract?
I am looking at the Pixel 9 offer as an upgrade. The standard offer is for 5gb for £21. The offer being made available for me is 10gb for £21 through something called 'data boost' Is this data doubling before or after the data double for also being a...
Sadly my wife whose mobile number this is died on 11th November 2024 and I therefore need to cancel this phone account
I have just received your email advising me your prices are increasing from April 2025. For me this accounts to a 18% increase from £10.00 per month to £11.80. My contract says that my charges will increase annually by RPI and 3.9%. Much as I have tr...
Hi there, I require VAT invoices for my phone bill now as I’m putting the expense through my business. Please can you assist with this. Thanks, Kelly
As abovebut o2 do not offer alternative route destination for sending code.o2 say Contact us/ Customer services but dont offer a phone number at their end (but not short of phones there...) and in trying to find alternative contact to them, all optio...
Hi. I had a problem last week on the O2 website. I'm on a SIM only 12 month contract, and since the first day, it says that I'm eligible for an upgrade. Tried to do the upgrade to a full handset contract online, only to get a message that something w...
