Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 234650 Views
  • 2 replies
  • 2 kudos

Resolved! New Apple Watch on existing Sync-1 plan

I had an Apple Watch Series 6 GPS+Cellular which I bought through O2 on a device plan + Sync plan about 3 years ago. I've since paid the watch off in full. Last week, I paid for an out of warranty battery replacement on the Apple Watch, and Apple sen...

Cancel monthly payment

Hello, I currently have a monthly plan that id like to cancel. I am in Mexico and do not have access to calls from here, how can I do it? My number is [removed] and my monthly payment is 12.73£. please let me know how can I proceed. thanks [mod edit:...

Gemma24x by Level 1: Joiner
  • 161 Views
  • 1 replies
  • 0 kudos

02 legacy team number disconnected

Used to use 0800 902 0217 to get through to legacy as I have a complaint with o2. With ombudsman was told they would have maintaince till today however tried now says that number is closed .is there a new number for legacy team or someone that can lo...

Contract End

Hi, I've just smashed my phone as it was left in the road and was wondering how long I have left of my contract and if an upgrade is cheaper than getting the current one fixed. I have no access to MyO2 as the phone is smashed.

in store offer

went in store got a £18 deal for 2 sims on a 12 month deal but still my boy has no signal go on to my o2 account and i cant see anything related to my purchase of the o2 deal i got

Abroad

With my tariff can I use my phone in Dubai with no extra charge 

LJ54 by Level 1: Joiner
  • 153 Views
  • 1 replies
  • 0 kudos

Contract coming to an end

My 3 year contract is due to end soon and my final payment date is on the 11th October. Does anyone know if this means my data plan will expire on the 11th October or will I have 30 days (or till the end of the month?) of data before I effectively ne...

MHenton11 by Level 1: Joiner
  • 271 Views
  • 1 replies
  • 0 kudos

Extra chargea

I have my spotify account linked to my o2 account so it comes out woth my bill every month how to i stop the payments?

Charlie26 by Level 1: Joiner
  • 218 Views
  • 2 replies
  • 0 kudos