Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237263 Views
  • 2 replies
  • 2 kudos

I can’t make any call or text messages

I can’t make or receive phone calls or text messages I cannot get hold of O2 because they Keep trying to send me a code via text which I can’t access customer text is not working. Please will you help me solve this problem as I need my phone for work

Bill

My phone bill was paid late, I have now cleared the arrears but my services are still cut off

Hh5 by Level 1: Joiner
  • 157 Views
  • 1 replies
  • 0 kudos

new phone

new phone

Bil2 by Level 1: Joiner
  • 116 Views
  • 1 replies
  • 0 kudos

Security check

Can’t received texts for security check. SIM card in a router

No Communication from O2 Regarding Account Updates – Help Needed!

Hi everyone,I’m hoping someone here can provide some advice or guidance, as I’m getting frustrated with my O2 account. I recently noticed some updates to my account, but I haven’t received any communication from O2 about them. My tariff and phone pay...

MarkyP1 by Level 1: Joiner
  • 387 Views
  • 1 replies
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My order

I am waiting to hear back on an order I made for a pay monthly phone I got an email saying I’d take 24 hours to look at this was on Monday order number is [REMOVED]

92Leigh by Level 1: Joiner
  • 191 Views
  • 1 replies
  • 0 kudos

SIM

Hello. I have changed from Tesco to you at O2. Do you send a new SIM or do I keep the old one. ? Thank you Stephen Johnson [REMOVED]

SJ9 by Level 1: Joiner
  • 264 Views
  • 2 replies
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Cheaper sim deals than online

I have seen deals on comparison sites u switch and compare the market with 8.99 deals with o2 , bit nothing on the official website can u advise

Mazoid by Level 1: Joiner
  • 305 Views
  • 2 replies
  • 0 kudos

Charges to Phone Bill

I want to stop anything being able to charge to my phone bill. Currently some unkown third party is charging for amazon prime on my amazon account to my phone bill, so technically im paying for my own amazon prime but have no way to stop it. I tried ...

Galaxy Buds

I recently took out new contract for a Galaxy Fold 6 and was advised i would receive text with offer on Galaxy Buds for £20. As yet, i am yet to receive text message

Extras5 by Level 1: Joiner
  • 192 Views
  • 1 replies
  • 0 kudos