Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237278 Views
  • 2 replies
  • 2 kudos

Sim not working

Good morning my sim is not working It is saying not registered on a network

62 by Level 1: Joiner
  • 153 Views
  • 1 replies
  • 0 kudos

Resolved! Scam?

I had a phone call from 02039745149 today, offering a discount on my monthly O2 bill. They sent a text and then an email with a link to https://o2updates.co.uk where I would have to enter my O2 username and password. This looked dodgy, so I did not e...

FRS by Level 1: Joiner
  • 513 Views
  • 1 replies
  • 0 kudos

SIM Card order

Hi I order SIM card. Received my contract, gone through payment and credit check. The payment didn't leave my bank despite I approved it on the app at the time of purchase. I got on screen message saying order being processes and should receive it fo...

delivery of new phone

hi, i have a delivery date for today to recieve my new device, my contract also states i should recieve 25gb of data which hasnt happened, is there any update on when my new device will be delivered and my contract changed over?

blair935 by Level 1: Joiner
  • 236 Views
  • 1 replies
  • 0 kudos

Esim

Hi I have lost my phone with my eSIM loaded on it. I have another phone i can use. Can the eSIM be transferred to this phone?

Tommy1987 by Level 1: Joiner
  • 197 Views
  • 1 replies
  • 0 kudos

Order update

Can i get update when i recived my order 

Arkxen by Level 1: Joiner
  • 202 Views
  • 1 replies
  • 0 kudos

Rolling plan

How do I cancel my rolling monthly plan ? 

Dyl10 by Level 1: Joiner
  • 240 Views
  • 2 replies
  • 0 kudos