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DPD DELIVERY

hayes70
Level 1: Joiner
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‎02-10-2024 07:35 - last edited on ‎02-10-2024 08:46 by Moderator

‎02-10-2024 07:35 - last edited on ‎02-10-2024 08:46 by Moderator

Good Morning 

I was Expecting my new Phone to Arrive Yesterday which it would have done Except DPD Forgot to send the Pin Number that I was Supposed to give the driver the said phone According to them is Now on it's way Back to you the Order Number is [Removed] THE PARCEL Number is [Removed] we had to Let our Granddaughter down on her Birthday due to their Incompedence is there anyway of getting the Phone sent to the Brixton o2 Branch as I have Paid for the Said Phone £59.70 we Need This Phone can you Help in anyway

Regards

[Removed]

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MI5
Level 94: Supreme
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‎02-10-2024 08:01

‎02-10-2024 08:01

@hayes70 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

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I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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gmarkj
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‎02-10-2024 09:09

‎02-10-2024 09:09

Just to add - it's o2 that send the pin, not DPD which is why you need to speak to o2 @hayes70 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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