This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 250159 Views
  • 2 replies
  • 2 kudos

Resolved! Online chat

Is there any way I can pay my bill online and also is there any online chat service from them ?

Pureduff by • Level 1: Joiner
  • 507 Views
  • 2 replies
  • 0 kudos

Refund

Hello I am due an refund but don’t know how to update my bank details can you help

Resolved! On O2 Travel roaming

If I am overseas in Spain & I receive a call from UK will I be charged?

happyjohn by • Level 1: Joiner
  • 249 Views
  • 1 replies
  • 0 kudos

Paying final bill

I have received an email to pay my final bill on the o2 website, but when I log in the bill is nowhere to be seen. How am I going to pay it?

Alan_W by • Level 1: Joiner
  • 278 Views
  • 1 replies
  • 0 kudos

Return with slightly damaged box

Hi,I’ve contacted customer services and they have arrange the return for my phone so I can exchange for another one. But my only concern is there is a small rip/damage to the inside of the box, all the other accessories are fine. Will this affect the...

Iharris22 by • Level 1: Joiner
  • 252 Views
  • 1 replies
  • 0 kudos

Voucher

Hello I have emails saying my voucher will expire but I can’t find a voucher on my account for what it is for

Lauren281 by • Level 1: Joiner
  • 270 Views
  • 1 replies
  • 0 kudos

Live chat

Does 02 still have a live chat feature 

Elizldn by • Level 1: Joiner
  • 248 Views
  • 1 replies
  • 0 kudos

Resolved! switch up

Hi I was wanted to check I could upgrade on my switch up?

lewlewg by • Level 1: Joiner
  • 250 Views
  • 1 replies
  • 0 kudos

Resolved! switch up confusion

Hello all,Recently, I tried upgrading (switch up) my current phone to a newer model through the call center, but I got a bit confused, so I have a few questions.1. From what I understand, I need to commit to a new tariff from the start. But If I don'...

tansu by • Level 1: Joiner
  • 477 Views
  • 3 replies
  • 0 kudos

Order

I placed an order an hour ago. Passed credit check etc. got the confirmation on the page saying an email confirmation had been sent to my email (it hasn’t). I passed the credit check and paid the initial fee, but the order is still in my basket!? I g...

Top