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Level 12: Nimble
Posts: 120
Registered: ‎30-03-2018

Re: Text scam


@At2wrote:
I just received a text message from a number I don’t know. The text message read ‘ FreeMsg: Reminder. You are subscribed to Books4you for £4.50 every week from Lasevia until you text STOP to 83463. HELP? 03300538806‘ I instantly googled the number and discovered it’s a scam. Lots of people have revived this scam and cost them hundreds of pounds. But most of the chat online is old messages from 2016 and no one seemed to have a solution then. Allot of talk about having to change your number number which just isn’t an option for me and that the networks couldn’t help. I don’t want to be charged and I’m scared to reply stop. Any advice is appricated. Thank you


83463 is a shortcode which regularly features in reports of Payforit scams

 

I'm sorry you have become a victim of one of these scams. It is quite possible that your number was provided via a rogue App on your ‘phone, or you may have clicked on an innocent looking Ad while browsing the web.

 

You need to be aware that while you are connected to the internet via mobile data, your number may be passed by O2 to third parties for charging purposes. The mechanism by which this happens is called 'Payforit'.  This can’t happen while you are connected by WiFi.

 

Once the third party has your number they can send you chargeable text messages and, very unfairly in my opinion, it will be your job to argue for a refund!

 

The Payforit mechanism was intended to make it easy for consumers to purchase goods and services and have them charged to their 'phone bill. Unfortunately Payforit has proven to be very insecure and hardly a day goes by without someone reporting another scam.

 

I have put details of how to deal with these scams on my website at http://payforitsucks.co.uk

 

Unfortunately O2 and all of the other networks have no incentive to bring these scams to an end, as they receive a share of the income from them.

 

The steps you ought to be taking are (with links to detailed instructions):

1. Stop further charges being made

2. Get a refund of any charges already taken

3. Complain to the Phone-paid Services Authority

4. Protect yourself from further 'charge to bill' scams

 

Let me know if can offer any further help or advice. These scams are a disgrace to the mobile communications industry.

Paul

http://payforitsucks.co.uk

Been scammed by 'Payforit'? Need independent advice? Payforit Faq for O2 Customers
 
Help put a stop to 'Payforit' scams. Respond to the Phone-paid Services Authority Consultation
Posts: 68,874
Topics: 545
Solutions: 3,387
Registered: ‎04-01-2009

Re: Text scam

Good information Paul 😀

Level 1: Joiner
Posts: 1
Registered: ‎11-06-2013

Re: Text scam

I have just had the same message from books4you and it has charged the £4.50 to my O2 account.  Does texting the word 'stop' charge any more to the account and did it work?

Posts: 87,053
Topics: 529
Solutions: 11,004
Registered: ‎04-04-2012

Re: Text scam

It should stop it but you'd be advised to follow up by contacting them directly as per the advice posted on the thread.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 68,874
Topics: 545
Solutions: 3,387
Registered: ‎04-01-2009

Re: Text scam

They do sometimes make a final charge for the STOP text, it depends on the particular company. I believe it should be legally a free text nowadays. 

Posts: 70,425
Topics: 674
Registered: ‎14-01-2013

Re: Text scam

@Payforit_SucksI noticed your post on another thread a couple of weeks back. I mentioned it to @Marjo (Community Admin) in the hope it could be added to our existing thread here HERE

I understand she was looking into it...

*The Game Is On*


Level 1: Joiner
Posts: 1
Registered: ‎05-05-2013

Re: Text scam

Thanks for the advice! Those thieves stole £ 18 from me! I sent txt STOP just to see what is going to happen. Hopefully it will stop charging me £4.50 every week! These people should be on a Police 'black list'!