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Level 1: Joiner
Posts: 2
Registered: ‎21-10-2014
Accepted Solution

Text scam

I just received a text message from a number I don’t know. The text message read ‘ FreeMsg: Reminder. You are subscribed to Books4you for £4.50 every week from Lasevia until you text STOP to 83463. HELP? 03300538806‘ I instantly googled the number and discovered it’s a scam. Lots of people have revived this scam and cost them hundreds of pounds. But most of the chat online is old messages from 2016 and no one seemed to have a solution then. Allot of talk about having to change your number number which just isn’t an option for me and that the networks couldn’t help. I don’t want to be charged and I’m scared to reply stop. Any advice is appricated. Thank you
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Registered: ‎22-08-2016

Re: Text scam

[ Edited ]

Hi @At2

Jnformation on what to do if you have inadvertently been subscribed to a premium rate number is given in the link below:

https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

I would recommend you text stop to the number given asap to, hopefully, prevent being charged.

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


Anonymous
Posts: 0

Re: Text scam

Sometimes sending stop will show that the line is active & wont be unsubscribed
Posts: 117,695
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Registered: ‎04-04-2012

Re: Text scam

Previous thread here with additional info https://community.o2.co.uk/t5/Pay-Monthly/Additional-charges/td-p/1114707
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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Posts: 101,889
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Registered: ‎14-01-2013

Re: Text scam


@Anonymouswrote:
Sometimes sending stop will show that the line is active & wont be unsubscribed

Although the advice in Adams guide quite clearly shows all the scams he indicates should use the STOP ALL

text.. If no number can be found for the company to contact them directly, texting stop is the only way forward.

@Anonymous(as well as following the rest of the advice in the guide)

*The Game Is On*

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Posts: 101,889
Topics: 770
Registered: ‎14-01-2013

Re: Text scam

[ Edited ]

 Lasevia claims to use the double opt in service. Clearly they don't if @At2 has no idea how they were subscribed..

Edited to add that the Lasevia website does have a phone and email address If @At2 wants to contact them directly http://servicechecker.comreg.ie/PR6468/CHANCES_TO_WIN

*The Game Is On*

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Level 1: Joiner
Posts: 2
Registered: ‎21-10-2014

Re: Text scam

I was hesitant in replying stop for that very reason being charged and confirming the line was live.
Thank u all for ur help and suggestions.
Anonymous
Posts: 0

Re: Text scam

@At2 You are very welcome 

Posts: 101,889
Topics: 770
Registered: ‎14-01-2013

Re: Text scam

No problem @At2 I hope you get it sorted soon Smiley Wink

*The Game Is On*

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Posts: 117,695
Topics: 576
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Registered: ‎04-04-2012

Re: Text scam

Best of luck Smiley Happy
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)