Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! O2 Refresh Unlimited 24M 2GB - upgrade and downgrade

Hi all,A question about o2 refresh. I'm currently on a 2gb tariff [O2 Refresh Unlimited 24M 2GB ]and visit the USA now and again - for that trip I ignore my o2 sim [as the fees aren't the best] [sorry] and use a payg sim on Three, topped up to £20 an...

Resolved! Tracking my order

Hi guys Just brought my first phone, They gave me an order code but where do I enter it please. I ordered it online if that helps Thank you in advance!

Resolved! Obtaining Pac number

Good morning , my sim only contract with 02 is due to finish middle of April, I have been a customer of theirs for over 15 years but feel my loyality really isn't a priorty with them . I only use my phone for texting and occasional internet use, and ...

Resolved! Changing to o2 from EE

I'm in the middle of changing over from EE to O2 with a new phone and O2 monthly sim - I've not changed providers for years and right now I'm needing some advice. I provided my PAC code to O2 on saturday online. So the process started today when my n...

Resolved! test

why do 02 want to send a code to a phone that does not work !!!!

Resolved! How to terminate my contract

Due to severe data problems on my s9+ i am looking to leave o2 who do i contact to find out how much it will cost me?

Help me keep my old phone number

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Resolved! data usage

i have just added 100mb bolt on 2 days ago because i had used up my data usage. it said i had then used it all up yesterday. can anyone tell me if that is normal?

Resolved! Stop contract

I wanted to stop my contract ASAP in O2 which is suppose to be finished on Sep 2019. as I’ll be out of the country for a long time and obviously to prevent being charged without using it. Is there anyway I could do this? It’ll be a big help. Thanks!

Resolved! Family Plan

Having set up a family plan for my daughter this week the bill is not reflecting my discount why would thsi be do I need o do something to make sure I get the Family Discount I have not activated the SIM supplied until I know I am getting what was pr...

O2

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