About Itsalive1978

Itsalive1978 · 06-08-2023

Anyone know if the O2 store in cribbs Causeway has reopened yet? Been there twice in the last couple of weeks and the sign on the shutter has stated "closed due to technical issues"

Itsalive1978 · 20-07-2023

Afternoon all, popped into my local o2 this afternoon to add a switch up bolt on to one of my accounts. whilst in there the sales guy mentioned that from August the switch up t’s and c’s were changing that meant you can only switch up once every 90 d...

Itsalive1978 · 12-11-2022

I switched up 7 days ago and now I'm not sure I want to stay with o2 for a number of reasons. Can I just cancel the upgrade return device and close my account - as I'm with in 14 days? Or is it different because I switched up?

Itsalive1978 · 03-11-2022

Evening all any ideas on how long it takes Blackhawk to get missing email/text prepaid Mastercard invites sent?I took out a qualifying handset on October 8th and I’m still waiting, I have chased o2 since the 18th October and black hawk since the 24th...

Itsalive1978 · 08-10-2022

If you return a device within the 14. Day period, does it have to be returned to the o2 store you purchased it from or can you return it to any store?

Itsalive1978 · 21-08-2023

I'd agree with that it would make it so much easier

Itsalive1978 · 19-08-2023

I said it was about two weeks, the sales guy was checking my account, he then spoke to his colleagues who said it was less than that and that I had to wait. I said if it was less than 2 weeks I said can I use the change of mind policy and they said y...

Itsalive1978 · 19-08-2023

Tried switching up at Cribs Causeway....told I must wait 90 days, tried to explain what has been said on here but they weren't buying it 

Itsalive1978 · 19-08-2023

Tried switching up at Cribs Causeway....told I must wait 90 days, tried to explain what has been said on here but they weren't buying it 

Itsalive1978 · 04-08-2023

How will the store know which terms apply to you?

O2

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O2 store Cribbs Causeway

Switch up T&C’s changing?

14 day calling off period and switch up

Prepaid Mastercard

14 Day return

Re: Switch Up Clarifications (to community team)

Re: Switch up changng

Re: Switch up changng

Re: Switch Up Clarifications (to community team)

Re: Switch Up Clarifications (to community team)