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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 242010 Views
  • 2 replies
  • 2 kudos

Free Tablet

Just bought a new Hauwei which a free tablet was offered with the deal. The table has not arrived, phone arrived on Monday 3rd and no tablet, but order showing as complete. Do i need to do something to claim the tablet? Thank you

LandAgent by • Level 1: Joiner
  • 2717 Views
  • 12 replies
  • 0 kudos

Resolved! O2 Travel

I am currently in the United States. I travelled here on Nov 9th. I have just received notification of my latest bill and find a daily charge of £4.16 adding up to £104.I do not recall ordering this service, and have only used the phone sparingly for...

MartynW by • Level 1: Joiner
  • 1068 Views
  • 4 replies
  • 0 kudos

Resolved! Complaining about loss of all services 06 DEc 18

The hassle caused by the complete loss of both network and internet for the duration of the working day on the 06 Dec 18 in unquantifiable my question is what is O2 going to do to compensate loyal customers?

TimR by • Level 1: Joiner
  • 2130 Views
  • 4 replies
  • 0 kudos

Resolved! Compensation

Is everyone on o2 automatically being compensated for the loss of phone and internet yesterday?

Smith by • Level 1: Joiner
  • 2962 Views
  • 15 replies
  • 0 kudos

Resolved! Compensation

How are some pay monthly customers getting more than 2 days money? Surely everyone should be getting the same?

Smith by • Level 1: Joiner
  • 1211 Views
  • 2 replies
  • 0 kudos

Resolved! Still cant access my sites

Since thee collapse yesterday and fix this morning I still cant acces s my banking, email and so on, anyone else the same??

Resolved! 02

Hi i just wanna know can you cliam for 02 bring down i got told that if you are on 02 then that you can cliam

Aimie by • Level 1: Joiner
  • 951 Views
  • 5 replies
  • 0 kudos

Resolved! Fault with internet and phone line and loss of communications on 6th Dec 2018

I would like to make a complaint about the loss of internet and communication error with my mobile phone line on 6th December 2018. Several people attempted to call me and simply got the message that my phone was switched off, when in fact it wasn't....

LorraineS by • Level 1: Joiner
  • 1010 Views
  • 3 replies
  • 0 kudos
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