This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Teleohone

paul2066
Level 1: Joiner
  • 3 Posts
  • 3 Topics
  • 0 Solutions
Registered:

on ‎28-03-2020 13:38

on ‎28-03-2020 13:38

Why is this month's bil same as last month when I have been deactivated for 2 weeks due to the current pandemic
Paul Dillon
Message 1 of 6
895 Views
0 Kudos
5 REPLIES 5

gmarkj
Level 67: Unsung hero
  • 13027 Posts
  • 95 Topics
  • 1178 Solutions
Registered:

on ‎28-03-2020 13:40

on ‎28-03-2020 13:40

What do you mean deactivated @paul2066?
Your contract does not stop unless you cancel (and doing so before reaching the minimum term will cause a final bill to be due) regardless of the country beimg in lockdown.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 2 of 6
893 Views
0 Kudos

MI5
Level 94: Supreme
In response to gmarkj
  • 152510 Posts
  • 651 Topics
  • 29106 Solutions
Registered:

on ‎28-03-2020 13:42

on ‎28-03-2020 13:42

I feel like I've been deactivated too..........
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 6
889 Views
0 Kudos

jonsie
Level 94: Supreme
In response to MI5
  • 96312 Posts
  • 614 Topics
  • 7181 Solutions
Registered:

on ‎28-03-2020 13:44

on ‎28-03-2020 13:44

You pay a monthly tariff whether you use it or not until you cancel.
Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 4 of 6
884 Views
0 Kudos

Cleoriff
Level 94: Supreme
In response to MI5
  • 129254 Posts
  • 836 Topics
  • 7605 Solutions
Registered:

on ‎28-03-2020 13:45

on ‎28-03-2020 13:45

@MI5 wrote:
I feel like I've been deactivated too..........

Just wind yourself up....rofl

Veritas Numquam Perit

Girl in a jacket
Message 5 of 6
884 Views
0 Kudos

MI5
Level 94: Supreme
In response to Cleoriff
  • 152510 Posts
  • 651 Topics
  • 29106 Solutions
Registered:

on ‎28-03-2020 13:46

on ‎28-03-2020 13:46

Think I might go back to bed.......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 6
879 Views
0 Kudos
Related Content
Top