Solved: Switch up questions

Hannah43 · ‎25-08-2025

Hi all
im looking at useing switch up to move over to iphone from android but when checking my account it says my current phone is only worth £171 so would i have to pay the whats left after my device gets aproved or will o2 cover it all
im sure ive checked the T&C's but ive hit a wall
any help would be lovely

MI5 · ‎25-08-2025

Yes

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎25-08-2025

@Hannah43

If you have switch up, O2 cover the cost for you.

Guide:Switch Up - What's involved?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Hannah43 · ‎25-08-2025

even if the amount is more then the phone is worth

MI5 · ‎25-08-2025

Yes

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Switch up questions

Travel - pay monthly SIM only

Scams + impersonating VirginO2 + account control l...

Re: EveryoneChinese Voicemails

Not able to access bolt on

Swop sim