Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Sim only plan

Hi. I’m currently on an O2 sim only unlimited 12M contract. It says I can upgrade today. Iv only been on the contract since November 2019 when I paid off my IPhone. I am looking to upgrade to a new phone. Will I have to pay off the rest of the sim co...

Why can’t I buy a data bolt on

I have tried for two days to buy more data for my pay monthly without success and for 2 days I have attempted to contact o2 on telephone to rectify issue with calls constantly disconnected

Covid-19 financial crisis

HiI can’t pay my bill for this month due to covid-19 crisis. As i am not working and self isolating at home. Am I gonna get any time relief or O2 will disconnect my connection if I dont pay ?Regards

Order

I did make a pre order for samsung galaxy s20 ultra on 12 february they sent to the stor cuz was click and collect order but they lose itI pay 30£ upfront125 £depositAnd 2 days ago i did pay my first bill but i didn t receive the sim card or phoneI n...

Resolved! Account

An account has been taken off I want it back on as I never ask for it to be removed

dodgie text

hi iv just recived a text its says its from o2 saying thereunable to process my latest bill and to avoid fees to update my payment info at https;//02ukbill444com/?02=2 but my bill is not due out yet is this a scam

billing

hi what help is available if bill is overdue to avoid restriction as no online chat available and i am not allowed to talk due to surgery on my throat please

Adding a tablet

Can I get a tablet added to my O2 account

Locked Samsung S8

I have recently swapped my number over to three from O2 and I am sick of contacting them for an unlock code. I did receive one but it is still not unlocking. I am awaiting again for them to contact me regarding this. I cannot make or receive calls/te...

Scam

Has anyone else got a text about problems with bill payment issues from a strange number claiming to be o2

O2

Forum Posts