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Credit score

Credi
Level 1: Joiner
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on ‎28-03-2020 13:46

on ‎28-03-2020 13:46

Hi dear
I took contract sim on sep 2019 . I had 14 days changing mind policy . I cancelled my contract before 14 days now it shows in my credit score that I owe you guys money . I have contacted 02 customer service couple of timeS they are saying my account closed and clear than why it shows in my credits score I owe you guys money how to solve this problem thanks
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MI5
Level 94: Supreme
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on ‎28-03-2020 13:51

on ‎28-03-2020 13:51

@Credi 

You need to write in:

CreditFileReferrals@o2.com
Credit File Referrals Team
Suite P
Arlington Business Centre
Leeds
LS11 0NE
Fax 0113 2025865

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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