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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 369674 Views
  • 2 replies
  • 2 kudos

Moving my number from a different provider

I've been trying to move my mobile number from my previous providerI've filled out the online form on 3 different occasions but my number still hasn't switched overAnyone any ideas of why it hasn't happened yet as it's been nearly a week and it says ...

Steve123 by • Level 1: Joiner
  • 446 Views
  • 1 replies
  • 0 kudos

Resolved! 02 Open

Hi, I have tried to register for 02 open, however the application say "please enter a valid email address" I entered my correct work email address but its having non of it

Powell70 by • Level 1: Joiner
  • 1352 Views
  • 3 replies
  • 0 kudos

Paying off Device Plan?

I want to pay off a couple of my device plans but unfortunately can't get through on the phone and live chat seems to be closed. Any easier way, bit daft that you can't pay it all off online.

Taafe by • Level 1: Joiner
  • 1308 Views
  • 2 replies
  • 0 kudos

I Need a NANo sim

My O2 etc has no way to order a replacement sim, it MUST be possible to get a new SIM card somehow

Restricted services

Was late paying my bill and was cut off. Now I have paid in full but my services have not been restored. Paid on Saturday, it is now Wednesday. My phone still diverts to the automated payment line and when I called from a landline it said I have to p...

Animar86 by • Level 1: Joiner
  • 528 Views
  • 1 replies
  • 0 kudos

Resolved! Payment issues

Anyone had issues with paying there bill this month. Paid my bill last week money was pending in the bank and then the payment was returned then again when the payment was returned tired to pay again and the money is still pending and received an ema...

No Longer Getting Discount on My Account

Hello, I was getting a "100% Airtime Subscription discount" that has now stopped. Does anyone know why this would be to save me containg o2 ? Thanks For your help.

Si_G by • Level 1: Joiner
  • 981 Views
  • 4 replies
  • 0 kudos

Adress

Hi were can i change adress i just moved to new adress

Cenariu by • Level 1: Joiner
  • 528 Views
  • 1 replies
  • 0 kudos

Keep my number form

Recently purchased a new pay monthly sim and filled in the ‘keep my number form’. However, I just received an email from o2 saying that I filled it in wrong. I was just wondering if anyone could tell me the correct way to fill it in, please. Thank yo...

Resolved! I want to cancel new contract

I want to cancel new contract and I understand that I can pay for the handset outright by balancing the device plan but will O2 continue to charge me the monthly line rental? There appears to be two separate bills - line rental and device plan.

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