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Speed Dial

Knitter1
Level 1: Joiner
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My Samsung Galaxy S6 keeps deleting landline speed dial numbers while mobile numbers are retained - please can someone help?

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MI5
Level 94: Supreme
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Never heard of such an issue and there’s no logical reason for it.
Unlikely to be a faulty phone though so either an error in saving the numbers of a firmware glitch.
What format are you saving the numbers in?
Try 0044 before the number to see if that helps?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Anonymous
Not applicable

Have you tried a factory reset? You could contact Samsung for a repair. Do not use O2 repairers. I will also tag our Samsung experts who may know more @MI5 @jonsie @viridis 

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MI5
Level 94: Supreme
  • 144168 Posts
  • 634 Topics
  • 27632 Solutions
Registered:
Never heard of such an issue and there’s no logical reason for it.
Unlikely to be a faulty phone though so either an error in saving the numbers of a firmware glitch.
What format are you saving the numbers in?
Try 0044 before the number to see if that helps?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 4
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EmilieT
Former Staff
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Hi @Knitter1 slight_smile I just wanted ot check if you'd made any progress on this since you last posted? Did you get a chance to look at the pointers above? 

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