on 16-10-2025 08:30
There’s probably lots of topics on this but couldn’t find them. Last 2 days the 5g signal has been basically unusable. Turned off and on the data, restarted phone etc and usually in my area it’s been awesome. Live in Purley area and was in Dorking yesterday, speed on Speedtest of 10mb down and 0.3 up! What has happened? Anyone else having issues? Is this in a lot of places or have they don’t something around Purley? About to try and phone customer service
on 16-10-2025 08:44
on 16-10-2025 08:44
Have a look at this page https://status.o2.co.uk to see if there are any local infrastructure issues.
Also check these guides as well
Guide: How can I sort out my network issues?
Guide: Is the network down for me or everyone?
5G is perfectly fine up here in Sheffield and South Yorkhire / Derbyshire
on 16-10-2025 08:50
What does https://status.o2.co.uk/ say?
Guide: How can I sort out my network issues?
Guide: Is the network down for me or everyone?
Also download and register on My Network App to report and monitor
https://www.o2.co.uk/apps/my-network