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Cannot make Outgoing calls in Ireland

Logboy
Level 1: Joiner
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My O2 PAYG sim has suddenly stopped working in Ireland.  Away for work currently and my personal O2 phone no longer allow outgoing calls.  I get a standard "this service does not allow access to this number" message when trying to dial out.  Same result when trying to call O2 themselves on 4445.  

 

Also noticed in my Call Settings that "Call Barring" has been enabled but I don't know the barring password to unset this.  

 

I've no idea what has happened, this used to work fine abroad until recently.

 

Please advise.   Many thanks

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MI5
Level 94: Supreme
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@Logboy 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) or Instagram (https://o2uk.co/O2CIG 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
Level 79: Lord of the Boards
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@Logboy 

 

The call barring bar is usually set on your phone, and can be undone byt entering your PIN number (it can be the same as used on the phone or try 0000). 

Try this in the dialer as well 

 

  • #341*PIN#: Cancels all outgoing call barring.
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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Registered:

Call barring also shows when the network does not allow you to make calls, for whatever reason.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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