Retention phone number from pay as you go to monthly
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 15-04-2020 14:03
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 15-04-2020 14:09
Hi @jd3
This is not something we can do for you from the forum as we cannot access accounts. I will post a link to the help and support page for keeping your number. There is a form you can fill in that will allow you to keep your number. If for any reason this doesn't work you will have to contact customer services. https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number/online-form
Hope this helps
Stacey
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 15-04-2020 14:09
you do need to contact customer service
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 15-04-2020 14:25
It has been about three months that I have hired you company.
And they said that in three months I was going to send a mobile.
Only so far I have not received a message or an email.
To collect or that my mobile has arrived.
How can I get an answer? I have tried to get a phone number, a chat or an email, to contact you.
And without success.
- 24528 Posts
- 1075 Topics
- 3844 Solutions
on 15-04-2020 14:29
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 15-04-2020 14:29

