Pay Monthly
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 18739 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 188248 Views
  • 2 replies
  • 2 kudos

Can't send MMS

Samsung Galaxy S10, O2 chat guy no help. Nothing in my tariff to prevent me sending photos - I thought!! Help needed please!

Jeanne by Level 1: Joiner
  • 260 Views
  • 1 replies
  • 0 kudos

Student discount

Hi, I'm trying to add on an airtime discount by texting the code to 61202 - the code is correct and I'm well within the 28 day time limit. However, as a reply, I keep getting an unrelated text from o2 saying I'm too late to enter an o2 tracks competi...

JennyW by Level 1: Joiner
  • 324 Views
  • 3 replies
  • 0 kudos

Number Transfer

Hello all!So I am moving from Tesco Mobile to O2.When I ordered my O2 phone and SIM, I gave them a PAC code number, to which they said my swap over date would be 26/03/20 and to turn my phone off until 6pm that day.I did this, and the number still ha...

Pamela by Level 1: Joiner
  • 1396 Views
  • 17 replies
  • 0 kudos

Paying a bill

Due to Coronavirus I have been unable to pay my latest bill in full by it's due date. I will be able to pay the remainder in full on 20th April however I am finding it extremely difficult to make arrangements for this so I need someone to confirm tha...

Phil1783 by Level 1: Joiner
  • 305 Views
  • 2 replies
  • 0 kudos

Sim card

How do I go from a contract to a sim I can't find any contacts at o2 to chat to . My 2year contract is up tomorrow

Payment Issues - O2 will help if they can

There are lots of posts at the moment about payments - and obviously a lot of people are in a similar position - the advice is contact O2 and speak to them. I have just done this myself, and I was offered a payment extension to the 19th of this month...

djbsuffolk by Level 9: Fired up
  • 815 Views
  • 2 replies
  • 2 kudos

Replacement sim

I need a replacement sim as my daughter has lost hers when shopping phones. O2 wont answer my call as they see it an non essential. So now I'm paying for o2 contract sim but cannot use the phone. Any ideas how I can get a replacement

Twinks by Level 1: Joiner
  • 913 Views
  • 2 replies
  • 0 kudos