Moorcroft Debt Recovery

[Phil22]

I have been sent a debt recovery letter from Moorcroft Debt Recovery but I've literally just paid my latest bill in full. I've tried contacting O2 but can't get to speak to anyone. Moorcroft have added an admin charge of £6.71 to the £54.62 I supposedly owe. Is this genuine? Should I contact Moorcroft and pay? Why haven't I been contacted by O2 before this?

[MI5]

@Phil22 

You should contact Moorcroft now as O2 have sold your debt, they won't be interested anymore.

[Phil22]

I'm not sure I have a debt though. I've not been contacted by O2.to say there was anything outstanding. Is Moorcroft a genuine company or a scammer?

[MI5]

@Phil22 

It is the company that O2 sell debts onto, yes, genuine. 

[jonsie]

O2 sell their debts on to Moorcroft. You need to contact Moorcroft and tell them that the debt has been settled. Moorcroft may still charge you a legitimate admin charge.

You also need to contact O2 to have the debt removed from your credit file.

Contact details:
CreditFileReferrals@o2.com
Credit File Referrals Team
Suite P
Arlington Business Centre
Leeds
LS11 0NE
Fax 0113 2025865