Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 268933 Views
  • 2 replies
  • 2 kudos

Getting an extra sim

Please can you tell me how I add another family sim? If I buy online will it automatically be discounted? Thank you! Anna

AnnaAnna by Level 1: Joiner
  • 418 Views
  • 2 replies
  • 0 kudos

Contacting O2

Anyone know how to contact O2? No phone lines shown, no live chat, no email access. My phone has stopped connecting to the mobile network (Wifi is ok). I have reset all settings, restarted etc etc, but still no go. No doubt a reset at the SIM level i...

Prymaka by Level 1: Joiner
  • 1629 Views
  • 7 replies
  • 0 kudos

Disney +

Dose anyone know if O2 will be offering the same 6 months deal for loyal customers as well? I have been with O2 for 5 years + bought 3 devices from them and all I have been offered was to join for £5.99 a month and they will take £2.00 a month off my...

overdue bill wanted to leave weeks ago.

My contract was supposed to end last month and i have been trying to contact o2 for weeks now to cancel the contract but no success through the phone and cant find an email address. now they have sent me another bill for £60! i wanted to switch to vi...

craig9181 by Level 1: Joiner
  • 958 Views
  • 5 replies
  • 0 kudos

can not ring out or txt anyone

hi been having problems where i can not ring out at all no dial tone noting also txt messages keep coming back as error , i ahve done a check to see if there is any work reports going on in out area but shows all is ok . cant get hold of o2 via phone...

Paul10 by Level 1: Joiner
  • 1701 Views
  • 10 replies
  • 0 kudos

Bill

If you have a pay monthly contract and you don't have the money in your account to pay on that day will it just come out on the day that you can afford to pay

30 days notice

I want to cancel both my contracts with 02 they end this month but i dont have the sim cards to text to cancel also there is no one to one chat to talk to any one so how do i go about it ?