Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 120373 Views
  • 27 replies
  • 5 kudos

Resolved! calls/texts to tenerife from UK on Pay & Go

I have just bought Pay & Go O2 sim £10 bundle .. Should I be able to call/text to a mobile in tenerife ( +34xxxxx ) number .. I have tried but get 'Can't send ' on texts and calling takes me to the the Pay as you go top up service ..

disco-kid by Level 1: Joiner
  • 1476 Views
  • 6 replies
  • 0 kudos

I fitness scam

I have noticed three charges of £3 each to my account. These have been at weekly intervals. I have sent messages to pmconnect via their website and stop messages from my phone but have received no response from the company. I have now contacted the P...

Anonymous by Not applicable
  • 886 Views
  • 6 replies
  • 0 kudos

Resolved! PAC code

Best way to get my PAC code (don't have my phone!) Live chat doesn't seem to be working.

Anonymous by Not applicable
  • 772 Views
  • 2 replies
  • 1 kudos

Resolved! Network

Hi, is there anyone else, besides complaints on Facebook, having terrible network coverage? Around my area , Liverpool 24, Speke, it is very difficult to get a decent coverage, definately do not get cover in my house, I have to go out to my shed to h...

Anonymous by Not applicable
  • 870 Views
  • 3 replies
  • 1 kudos

Resolved! Buying a payg phone off o2 without top up

Hi just got a sim only deal from o2 and want to buy a o2 phone with o2 firmware on for wifi calling and 4g calling. Just wondering as I got a sim only deal with o2 would I have buy the initial top up with the phone?? Thanks

Anonymous by Not applicable
  • 1475 Views
  • 4 replies
  • 0 kudos

Resolved! PAYG Balance Enquiry - Texting BALANCE to 20202 not working

I have a PAYG account and have texted BALANCE to 20202 several times today but haven't received a reply with my current balance. I also get a balance notification after every text message I send but haven't been getting those either. This was working...

Anonymous by Not applicable
  • 15211 Views
  • 6 replies
  • 0 kudos

Resolved! New SIM card

I lost my SIM card,so I updated my SIM card,I got my new SIM card today but it's showing no service.how do get the service switched to the new SIM card.

Anonymous by Not applicable
  • 748 Views
  • 2 replies
  • 0 kudos

Resolved! Itemised bill

I need to be able to see how often a particular contact phoned me over the pasat 6 months and can find no way of doing this?Aplle only have the last 100 calls so no use on the phone - I thought I would be able to find it in my bills however the itemi...

Anonymous by Not applicable
  • 1014 Views
  • 3 replies
  • 0 kudos

O2 chat

I am in Europe and my phone does not connect with data. No matter I change provider connection.I try contact O2 by Chat but for last 2 days ,,they still checking if it is available agent there"This is not a first time I came across very poor services...

Anonymous by Not applicable
  • 899 Views
  • 4 replies
  • 1 kudos