Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 27 replies
  • 5 kudos

Transfer of ownership

I am the current account holder for my daughter's phone bill however the bill comes out of her bank account. She wants to change it into her name so she can build up her credit score as she currently has very little, or no credit score at all. Does a...

Anonymous by Not applicable
  • 3 replies
  • 0 kudos

Resolved! Sim Only Upgrade to non refresh contract

Hi everyone, just wondered if anyone could advise on this before I call o2 I'm on a 12 month sim only contract and was told because of my credit score, I had to keep my sim only contract for 6 months before I could upgrade. The 6 months is now up and...

Anonymous by Not applicable
  • 2 replies
  • 1 kudos

Resolved! o2 plan go down

i aint with o2 since june when i come back o2 just low plan down to 250mins 250 text what the hell o2 is doing lost customers i just buy £30 pack. come on o2 wake up

Resolved! Data expired

Just taken delivery of o2 broadband device yesterday . 25gb per month it's now saying I've ran out of data!any ideas

Anonymous by Not applicable
  • 1 replies
  • 0 kudos

Data usage

So i use to have 5GB of data and every now and then I'd use it all up, so i looked at getting more and i upgraded my monthly allowance to 20GB. since ive done this my data usage has trebled and im using the 20GB with a week of the month left! Is ther...

Anonymous by Not applicable
  • 18 replies
  • 1 kudos

Voicemail Notifications

When I access 901, and go to Mailbox settings (*, 4), I want to receive notifications if someone hangs up before leaving a message - option 5. I have had to change frrom being notified by a voicemail symbol on the screen, to being notified by text me...

mjbj by Level 1: Joiner
  • 4 replies
  • 0 kudos

Resolved! Upgrading to Refresh from SIM only - Keep air time plan?

Hi,I'm currently on an O2 sim only plan and I've got quite a good deal they sorted out for me. If I upgrade to refresh and get a handset is it possible to keep the same air time price plan element?(Oviously I will need to pay the extra monthly cost f...

JaseIAm by Level 1: Joiner
  • 3 replies
  • 0 kudos