Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237404 Views
  • 2 replies
  • 2 kudos

Resolved! Ipad

Hi we orders and iPad but realise when it went through it was 36 months instead of 12. I can’t get through to anyone how can I change this ?

Amylou1 by Level 1: Joiner
  • 772 Views
  • 6 replies
  • 0 kudos

Disney+ upgrade

Hi, I was due an upgrade, however decided to opt for a sim only upgrade. I specifically picked a sim with the free 6 months Disney+ offer. After upgrading, it stated that I had 28 days to select my offer. I left it 48 hours before logging back in, wh...

Said you would not cut me off...but you have

Typical O2. Dunno how there customer services win so many awards. Spoke to payment management about not being cut off due to laid off because of covid19. O2 pay,ent management assured me I would not get service restricted and guess what. Service has ...

WiFi calling not working

WiFi calling has been very useful to me as I get no signal where I live however today it has switched itself off in my iPhone settings. I have tried switching it back on but it says I need to do this on my o2 account. When I go to the account it says...

Emma96 by Level 1: Joiner
  • 511 Views
  • 2 replies
  • 0 kudos

Tariff

I have now paid my device off and want to reduce my tariff cost. How do I do this?

P22 by Level 1: Joiner
  • 287 Views
  • 1 replies
  • 0 kudos

Coronavirus

How can o2 help me with my bills ?

Sa1 by Level 1: Joiner
  • 336 Views
  • 1 replies
  • 0 kudos

Resolved! Putting contract sim in new iPhone

I have a iPhone 8 on contract which has a year left until I can upgrade but my sister is giving her iPhone 10 to me can I put my contract sim in the iPhone 10 and use that instead or do I need to keep it in my iPhone 8

Kaydeeb by Level 1: Joiner
  • 1893 Views
  • 14 replies
  • 0 kudos

Data not showing up

I am an NHS doctor - key worker and all my data was used up doing a video phone consultation with a patient. I then added a bolt on -for additional data, and had a text saying that 500MB had been added. However, I still am unable to use this.

MKB by Level 1: Joiner
  • 434 Views
  • 2 replies
  • 0 kudos