Need a sim? You’ll need a nano sim to use your new...

LukeCopnell · ‎15-04-2020

This has popped up in my basket when I'm upgrading to an iPhone 11 Pro Max. Am I supposed to click Yes, I need one? If so, will my number still transfer over?

Thanks

jonsie · ‎15-04-2020

What device do you have

If an iphone use your old sim

info here

Guide: Coronavirus Community Help and Support

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

LukeCopnell · ‎15-04-2020

I have an iPhone 8 Plus

MI5 · ‎15-04-2020

No need for a new SIM. Use your old one.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎15-04-2020

Just use the old one, same size @LukeCopnell

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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Need a sim? You’ll need a nano sim to use your new device.

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