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Level 1: Joiner
Posts: 1
Registered: ‎17-03-2018


My SIM card not working can you tell me how I do it’s more then one month
Posts: 0

Re: Request

I'd take it into an O2 store.

Level 69: Guiding Light
Posts: 16,552
Registered: ‎31-03-2010

Re: Request

@Irfan1 Have you activated the sim? See this link for instructions: https://www.o2.co.uk/help/phones-sims-and-devices/activating-your-sim

If you're still having problems, call into an O2 store if you have one nearby and they will assist you.


Posts: 114,353
Topics: 569
Solutions: 15,443
Registered: ‎04-04-2012

Re: Request

See help here for possible network issues and checking https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 0

Re: Request

Check the masts in your area here 



Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: Request

Hi @Irfan1, did you try any of the above advice yet? Let us know how you get on with it slight smile

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