Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Am I covered with a warranty?

Got my upgrade in December 17. I was walking in the rain, when my phone rang. Attempting to answer it with gloves up, I dropped the phone and it got wet. I've dried the phone completely and it turns on. But when I try to tap on anything on the screen...

Resolved! No Service

Hi anyone having this problem I am based in Bedford and all day my iPhone has been down saying no service any one else in this area phoned o2 they say there is a mast down but I am not sure of what there saying, been 12 hrs.

Resolved! text message downloads

i have been sent a text message which needs downloaded but my phone keeps saying unale to download. How do i retrieve the message

Resolved! Can I access the numbers i texted whilst abroad?

Hi,does anyone know if you can get the actual numbers you texted whilst abroad, not just the message centre number it goes through? the 2 numbers i got whilst away are 07802000332 and 07785016005, can i get the original numbers?Many Thanks in advance...

Resolved! Cancel contract

So here goes.I have an o2 contract which ends on the 13/03/2018.My husband uses this contract but has just got his own contract with o2 but wants to keep the number from my contract.I know I will need to call and get a PAC code and then he rings and ...

Resolved! Call goes to voicemail

Someone at work tried to ring me today and it went to voicemail, and i got the missed call text. I had signal so not sure why it never rang. Anyway when i got home i thought i would test it using the landline. Most times it rings, but occasinally it ...

Resolved! O2 reseller offering >30GB business account

O2's business tarriffs appear to top out at 30GB/month which after anayalying a couple of months at my client (who has a very slow ADSL link) isn't quite enough. 50GB would be ideal. Is there a reseller who uses the O2 network who can offer a contrac...

i phone 6 sound cutting out on all calls

Can anyone help me please, about 6 weeks ago my i phone 5c started cutting out on all calls after a few minuites talking it would cut out and I couldnt hear anything for up to a couple of mins. I was given a new sim card but it continued to cut out. ...

Resolved! WiFi Access

Hi, I have no WiFi available on my phone it’s been like it all day - can’t even select WiFi tab. Anyone else?

Resolved! Early upgrade

so i rang up customer services to pay off my contract for my early upgrade when the Gs9 comes out with out my discounted price i paid £130 and is according to the person that the money is sitting on my account, when the phone is released and i renew ...

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