Cookies on O2

We use cookies to help you get the best experience from our site and show you more relevant products. Carry on browsing without changing your settings if you agree to our use of cookies. See our cookie policy and find out how to manage cookies. The cookies we use include analytics and advertising cookies.

Welcome to the O2 Community

 
Has your question already been answered? See the community FAQ's

Pay Monthly

Reply
Level 1: Joiner
Irfan1
Posts: 1
Registered: ‎17-03-2018

Request

on ‎23-04-2018 16:51

My SIM card not working can you tell me how I do it’s more then one month
Report Content
Message 1 of 6 (291 Views)
Reply
0 Kudos
Anonymous
Posts: 0

Re: Request

on ‎23-04-2018 17:12

I'd take it into an O2 store.

Report Content
Message 2 of 6 (281 Views)
Reply
0 Kudos
Level 68: Extraordinaire
Bambino
Posts: 16,191
Registered: ‎31-03-2010

Re: Request

on ‎23-04-2018 17:13

@Irfan1 Have you activated the sim? See this link for instructions: https://www.o2.co.uk/help/phones-sims-and-devices/activating-your-sim

If you're still having problems, call into an O2 store if you have one nearby and they will assist you.

I DO NOT WORK FOR O2



Funniest-Thread-2
Report Content
Message 3 of 6 (279 Views)
Reply
0 Kudos
MI5
Posts: 112,001
Topics: 564
Solutions: 14,913
Registered: ‎04-04-2012

Re: Request

on ‎23-04-2018 17:21

See help here for possible network issues and checking https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Report Content
Message 4 of 6 (276 Views)
Reply
0 Kudos
Anonymous
Posts: 0

Re: Request

on ‎23-04-2018 18:34

Check the masts in your area here 

 

https://status.o2.co.uk

Report Content
Message 5 of 6 (262 Views)
Reply
0 Kudos
Former Staff
EmilieT
Posts: 5,427
Registered: ‎18-04-2018

Re: Request

on ‎24-04-2018 16:04

Hi @Irfan1, did you try any of the above advice yet? Let us know how you get on with it slight smile

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
signature

Report Content
Message 6 of 6 (212 Views)
Reply
0 Kudos