Solved: Price caps

Dodge54 · ‎08-11-2018

How do I remove price caps from my contract ?

MI5 · ‎08-11-2018

Call 202 and speak to customer services @Dodge54

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎08-11-2018

Call 202 and speak to customer services @Dodge54

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎09-11-2018

Hi @Dodge54, please let us know how you get on with Customer Service and if you need any further help witht hose price caps or anything else

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Dodge54 · ‎09-11-2018

Hi,contacted o2 customer service today, spoke to a very knowledgeable young man called Kyle, after a few minutes all done and everything is now working as it should be, top of the class agent.

MI5 · ‎09-11-2018

Good to hear

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎09-11-2018

I'm sure @EmilieT or one of the other admin will feed your comments back to Kyle

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

EmilieT · ‎13-11-2018

Hi @Dodge54, fantastic to hear you're all sorted now! I'm glad to hear you were so happy with Kyle's help, I'd like to make sure your lovely feedback gets to him so I'll send you a Private Message to get just a few more details

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

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