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Price caps

Dodge54
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How do I remove price caps from my contract ?

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MI5
Level 94: Supreme
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Call 202 and speak to customer services @Dodge54
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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Registered:
Call 202 and speak to customer services @Dodge54
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 7
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EmilieT
Former Staff
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Hi @Dodge54, please let us know how you get on with Customer Service and if you need any further help witht hose price caps or anything else slight_smile

 

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Dodge54
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Hi,contacted o2 customer service today, spoke to a very knowledgeable young man called Kyle, after a few minutes all done and everything is now working as it should be, top of the class agent.
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MI5
Level 94: Supreme
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Good to hear slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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EmilieT
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Hi @Dodge54, fantastic to hear you're all sorted now! I'm glad to hear you were so happy with Kyle's help, I'd like to make sure your lovely feedback gets to him so I'll send you a Private Message to get just a few more details slight_smile

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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