Porting Issue (Split Port)

[LiamV]

Hi community, please could someone help? I arranged to port out my o2 monthly number to Vodafone. 

Both are now active on the same number and some calls are being received on the o2 number and some on the Vodafone. 

Looks like the port is only partial. 

[pgn]

Tagging @O2Ryan for you, @LiamV - he is a Community O2 Advisor who will be on here from 8am or so. Watch out for a private message asking for more info. Good luck!

[O2Ryan]

thanks for the tag ill send a private message over now.

[gmarkj · Accepted solution]

If you have moved FROM o2 and onto Vodafone @LiamV then you need help from Vodafone customer services - they need to re-request the port as they are the receiving network...

[LiamV]

It looks like it has resolved this morning after posting. Porting occurred and should have completed yesterday but took time this morning until my o2 sim ceased all and calls, including those from other o2 customers came correctly to the new Vodafone sim. Thanks to those who were involved. Thread can be closed.