Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237336 Views
  • 2 replies
  • 2 kudos

Resolved! Billing

Hi, Just signed up for a pay monthly sim only contract. Today (1st December) I received my first months bill. But my sim has not arrived yet. Surely this can’t be right. Don’t know how I go about complaining. Any suggestions?

Alan1951 by Level 1: Joiner
  • 439 Views
  • 2 replies
  • 0 kudos

I ordered sim

Hi ordered a sim, still awaiting I can’t even track the item 

Naz79 by Level 1: Joiner
  • 394 Views
  • 2 replies
  • 0 kudos

Resolved! Toolbar

Hi so just got the pro7 pixel google phone but can't find where the toolbar is for the bottom of the screen to swipe away apps any help much appreciated thank you

Pipstop78 by Level 11: Motivator
  • 752 Views
  • 6 replies
  • 0 kudos

02 Accessories Payment Scam?

Purchased AirPods from 02 on a pay monthly plan. Few weeks later called to 02 customer services to pay off the remaining balance of £199. Money was charged from my bank account ref 02 balances but it never reached my 02 AirPods account. After many ph...

MaxMax by Level 1: Joiner
  • 844 Views
  • 3 replies
  • 0 kudos

Resolved! One tariff showing

I have got 2 tariffs with O2 but only one will show in my O2 account even when I try to add it. Anyone got any clues?

JayD99 by Level 1: Joiner
  • 326 Views
  • 1 replies
  • 0 kudos

Resolved! new customer sim only

good morningim a new customer and ordered a sim only on the 24/11/22i see on the 24/11/22 a credit check was completed on me, but 1 week lateri have not recieved anything from o2 if if my order is being processed.i find this already a bit concerning ...

jay0000 by Level 1: Joiner
  • 701 Views
  • 4 replies
  • 0 kudos

Resolved! Signal!

Hi so on my new pixel pro 7 when I have wifi on and when I look at my signal I have this ! With it don't understand where it's coming from ill try n send a picture for you to see  

Screenshot_20221130-225830.png
Pipstop78 by Level 11: Motivator
  • 844 Views
  • 4 replies
  • 0 kudos

Black Friday tariff upgrade

i upgraded to 50gb for 12 pounds per month (100gb because of volt) part of the offer was the first 3 months was free. will this show as £0.00 next time its due or £12 because the existence of the deal isn't shown on my account.

Arasheed by Level 6: Acolyte
  • 651 Views
  • 1 replies
  • 0 kudos

Resolved! Transferring number

Hi, I have submitted twice to keep my existing number however it's not transferring over