Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 454711 Views
  • 2 replies
  • 2 kudos

Resolved! Upgrade, phone and iPad?

I’m so confused. I have a pay monthly phone contract, just for airtime (handset is paid off). The site says I can upgrade… if I choose an IPad with an airtime contract, is that IN ADDITION to my phone? I want to leave my phone contract exactly as it ...

Nelly1204 by Level 1: Joiner
  • 1952 Views
  • 3 replies
  • 0 kudos

Resolved! Leaving o2

Hello I am wanting to terminate my contract with o2.

Hendo19 by Level 1: Joiner
  • 635 Views
  • 1 replies
  • 0 kudos

Resolved! Uswitch deal

HiCurrently pay monthly contract but saw deal on uswitch for 7.99 a month 15gb which is perfect for me. Had to register a new email address to get it through. Is this right?

Resolved! replacement phone

Hi my faulty phone was sent back and they promised replacement phone.next day.my faulty phone was received by 02 at 8.10 on Friday morning.how long do i have to for replacement

gazza70 by Level 1: Joiner
  • 595 Views
  • 1 replies
  • 0 kudos

Switched From Tesco Mobile, Voicemail Not Working

Hi there. As the Subject title indicates, I have been unable to activate voicemail since I switched from Tesco Mobile to 02 just over a week ago. I am aware that Tesco effectively 'piggybacks' on the 02 network, so I have no idea if this is the sourc...

Lokiman136 by Level 1: Joiner
  • 6588 Views
  • 15 replies
  • 0 kudos

Resolved! lost phone

i have lost my device and want to know if i can upgrade i belive was due

no service !credit on bill? for every day not provided?"partial credit of monthly subscription"

essential service 20/3/23-26/3/23?currently no service 20/3/23 & 21/3/23 (emergency cover only)no help if you use internet banking and payment confirmation would be sent to mobile phone!!Obviously O2 will be making a partial rebate for days that serv...

timm by Level 1: Joiner
  • 2092 Views
  • 13 replies
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Resolved! More data to my account

Could I please upgrade my data to unlimited data on the number xxxxxxxxxxxxx [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Buddy76 by Level 1: Joiner
  • 487 Views
  • 1 replies
  • 0 kudos

Resolved! Joined o2 ported the no in now service stop working I can't speak to any one

So I joined o2 connected the esim all good for a week. Ported the no from another network. my sim stop working can't get in touch with o2. no one is picking up the phone I tried to wait up to 45 mins Can I please have a Pac code so I can move on from...

din100 by Level 1: Joiner
  • 742 Views
  • 2 replies
  • 0 kudos

Resolved! Speaking to someone

Every time I try to speak to a live agent, it takes me back to open the app (O2)from playstore, then says "adjust deeplinking" at top of page. Nothing else and I'm trying to track an order as I'm going away and it's not arrived

Mk1184 by Level 1: Joiner
  • 1365 Views
  • 3 replies
  • 0 kudos