This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 351838 Views
  • 2 replies
  • 2 kudos

Resolved! Two questions about the final bill...?

Hi all, 2 questions about the final bill: 1. Is it correct that the final bill generates 2 weeks after disconnection date / "enforcement and termination notice"? 2. Will the final bill go out automatically by direct debit (if that's still in place, w...

awn92 by • Level 1: Joiner
  • 960 Views
  • 3 replies
  • 0 kudos

Resolved! Wifi

I do not get coverage of my Wi-Fi anywhere except home I’m thinking of leaving

Resolved! Airtime balance

How do I use my airtime to subscribe a data bundle?

Fred3 by • Level 1: Joiner
  • 581 Views
  • 1 replies
  • 0 kudos

Resolved! Contract advice

Hey community in search of some advice. Since taking out my contract phone I've had god knows how many spam messages received. Just recently I got logged out of a social media account and used my mobile number to reset my password. It turned out that...

Resolved! Under Review

Just ordered a new iPad Air and it’s saying the order is under review. What does this mean and how long roughly are the wait times?

camcro56 by • Level 1: Joiner
  • 550 Views
  • 1 replies
  • 0 kudos

Resolved! Unknown payment

I have had a payment of £35 taken from my account and I have no idea what it’s for.

Terry6 by • Level 1: Joiner
  • 723 Views
  • 2 replies
  • 0 kudos

Reference code 106

Trying to connect my new Apple Watch to my 02 data. Reset phone and watch and nothing helps. Both are fully up to date. Keep getting reference code 106. Any help would be appreciated. Thank you

MacKinnon by • Level 1: Joiner
  • 648 Views
  • 2 replies
  • 0 kudos

Resolved! O2 extra - "we're preparing your extra" - no email or text

Hi, I recontracted the other day (28th Feb) and selected my extra (Disney+). I haven't received any emails or texts with the next steps. The message when I choose my extra said "We're preparing your extra. We'll send you a text and an email when it's...

AH11 by • Level 1: Joiner
  • 952 Views
  • 4 replies
  • 0 kudos

Resolved! Spend cap

Can I change my spend cap on the O2 app?

Yettie75 by • Level 1: Joiner
  • 803 Views
  • 2 replies
  • 0 kudos
Top Kudoed Authors
View All
Top