Poor data network
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on 26-07-2020 10:15
I’ve been having major issues with my data recently, say the last 3/4 weeks, I can’t even load webpages if I’m on 4g.
Doing numerous speed tests, my upload is normally always faster than my download speed.
I just don’t know what to do and it’s really frustrating me now?
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on 26-07-2020 13:09
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on 26-07-2020 13:09
It must be maintenance or repairs on the network.
Have you checked the local status?
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on 26-07-2020 13:39
I always without fail get 4 bars, now I rarely get 2 bars.
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on 28-07-2020 11:51
As mentioned in a previous post, I’ve been having major issues with data on my phone.
O2 tell me they’re not throttling my account, but it just doesn’t ring true because my data is fine before 7am, the second 7am comes my data is rubbish.
IF they were throttling my data, would the download speed still be low on 3G?
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on 28-07-2020 11:54
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on 28-07-2020 11:54
Sounds like you are hitting the peak time congestion, that is seen on both mobile and landline services come 7am
What speeds are you getting on both 3G and 4G?
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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on 28-07-2020 11:59
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on 28-07-2020 11:59
Work on 4g I’m getting less than 1mbps - 3G I’ve been hitting 13mbps
It’s only happened in the last few weeks and I’ve never had an issue before at either home or work.
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on 28-07-2020 12:21
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on 28-07-2020 12:21
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on 29-07-2020 09:57
If there was any kind of data restriction on my account (bars or blocks etc) would the download speed still be rubbish on 3G? Or would it be better even though there’s a bar on my account?
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on 29-07-2020 10:41
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on 29-07-2020 10:41
I would expect a bar to stop data altogether @Hagz1990
More likely a network issue that isn't being admitted to.
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on 29-07-2020 11:23
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on 29-07-2020 11:53
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on 29-07-2020 11:53
3g and 4g can and do vary in speed.
If 4g is slow, 3g can sometimes be quicker.
There could be a fault on 4g also which does not effect 3g.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

