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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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  • 2 replies
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Resolved! Sim contract

If I have a o2 contract is there any way I can add another sim contract on to my account for another phone? Thanks in advance.

Alice4 by • Level 1: Joiner
  • 467 Views
  • 1 replies
  • 0 kudos

Resolved! Getting out of a contract

Hi there, I’m in a 36 month contract but want to cancel and pay what I owe off of my phone. How do I go about this? Who do I contact when you have no contact numbers during COVID19?

Bex92 by • Level 1: Joiner
  • 901 Views
  • 4 replies
  • 0 kudos

Resolved! Keeping Number on upgrade directly through O2

Hi, I decided to contact O2 to see if they could match a deal I'd seen through a third party provider, but still on O2 network. They came up trumps :-), and it was actually slightly cheaper. However, I'm still a little confused as to how I keep my nu...

Puddycat by • Level 1: Joiner
  • 1767 Views
  • 8 replies
  • 0 kudos

Resolved! Scam from 07379 310 965

Received a text from above number saying “O2:We were unable to process your latest bill. In order to avoid fees, please update your payment information via: All fine in my O2 account so presume it’s spam - just FYI for anyone else

Emjay0611 by • Level 1: Joiner
  • 971 Views
  • 3 replies
  • 0 kudos

Not able to send international text messages

Hi all, Hope this is the correct area where I can ask the following question.Since a few weeks I am a new customer with O2, however what I noticed is that for some reasons I am not able to send text messages to foreign(Dutch +31) numbers while I am i...

Very slow 4g since having contract

Recently switched to O2 and the 4g speeds I am getting are dire both at home and work. I am lucky to get above 1mbps. It''s so bad that I do not use my phone unless I can get on wifi. Was previously with EE and their speeds were really good. Beginnin...

mickyf by • Level 1: Joiner
  • 842 Views
  • 3 replies
  • 0 kudos

Buy Xbox things through my phone

Using my phone for Xbox to purchase things, is it to do with my spend cap? I tried to buy something and it won’t let me so I added the spend cap and it still won’t let me and I’m not sure why?I lost my bank card and I’m waiting for a new one to arriv...

WiFi calling

Hi,Every time I try to turn on WiFi calling on my iPhone, it states please contact o2, can someone please help as I noticed that the call and chat option are not availableThanks,

Jeff2 by • Level 1: Joiner
  • 372 Views
  • 1 replies
  • 0 kudos

Update

I have the Huawei p30 pro which I believe is receiving the emui 10.1 update, can you please tell me when this is likely to happen?.

Graham541 by • Level 1: Joiner
  • 553 Views
  • 2 replies
  • 0 kudos

Not receiving all text messages

Swapped from ee to 02 using a pac code. Everything changed over but still unable to receive messages from some numbers but can take calls. Their messages seem to go to old sim.

Dave1181 by • Level 1: Joiner
  • 611 Views
  • 3 replies
  • 0 kudos
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