Bolt on

[Smartie_emz]

I added a once off bolt last month, but it's charging me every month now, how do I cancel this? I assumed once off meant exactly that.

[Cleoriff]

@Smartie_emz 

You need to contact O2. All numbers in this guide Guide: Coronavirus Community Help and Support 

[jonsie]

Bolt ons are for one month only unless you opted for auto renewal and any remaining unused data carries forward for 30 days.

[Marjo]

Hi there @Smartie_emz , how are you getting on today? Did you manage to find out why the bolt on was still charging you after initial period? Would the suggestion from @jonsie above explain this?