Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! New contract

I have 2 sim only contracts on my account. If I start 2 new 18 month contracts does that mean I'll get 2 new sim cards? Idint want a new sim or number just a new contract.

Old number still not transferred

Hi, When I moved over to O2 I sent my PAC code from Three to keep the existing number. That never happened and now after trying a further 2 times online, I'm still on the new number. ANyone know how to get this sorted? Cheers

Receiving Incoming Calls

For about 6 months now I am getting ppl telling me that they call me and I don’t answer!! This is because I am not receiving the call my end, not ringing or showing missed call? I tried contacting O2 but you just get your call disconnected!! As it’s ...

Ending contract

Hi Everybody, I want to call O2 this week to pay off what's left of my contract (there's no option to do this online) and get my PAC to move to another provider. Is it best to call 202 from the account phone and what are the opening hours please? Tha...

Just had a Unusual bill through

Hi I’ve just had an unusual bill my bill over the last few years has been between £90 and £150 but just a bill for over £300+ for this month I’ve looked it’s saying it’s a gambling app? Yet I never gambled? Or down loaded the app it’s saying ( Poker ...