Help changing my billing date

[Drakkan12]

I need to change my billing date so they stop taking the last of my money and putting me in the red. Cannot contact anyone to resolve this. More than frustrated!

[Cleoriff · Accepted solution]

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@Drakkan12 wrote:
I need to change my billing date so they stop taking the last of my money and putting me in the red. Cannot contact anyone to resolve this. More than frustrated!

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@Drakkan12 

You need o contact O2 to change your billing date.

All numbers in this guide Guide: Coronavirus Community Help and Support 

[Drakkan12]

Tried contacting them six times. I can't get through to anyone. Keep going round in circles with the automated 02 voice. Arg!

[MI5]

@Drakkan12 

Advice from an O2 Guru to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.