O2 & Virgin Media

[Say_Cheese]

I'm an O2 pay monthly customer and have been for years.

Virgin Media have just in the last week installed in our block of flats and I want to sign up. There's a deal which includes an O2 sim with 250GB data, roaming etc.

How do I sign up and keep my current number? So many people have it as I've had that number for decades that I don't want to lose it.

When I go to sign up to VM it only has an option for a new number or to enter a PAC if I'm coming from another network.

[MI5]

@Say_Cheese 

You don't need a new sim or contract.

You can just upgrade your current O2 contract to the deal you want.

You'll get Volt benefits anyway.

Bigger benefits - Volt 

Guide: How to find help & contact O2 

[Say_Cheese]

Thanks, but how do I do that?

The deal I want from VM has the broadband speed and TV channels I want automatically comes with a new sim and number. 

[MI5 · Accepted solution]

@Say_Cheese 

If you want to do it that way, get a new sim and number then call O2 to migrate your old number to the new contract.

Guide: Migration & porting into O2 

[Say_Cheese]

Ah, so that easy? Will that then cancel my current contract with O2 so I'm left with only one O2 contract? (I'm outside of my minium contract period)

[MI5]

Yes it will @Say_Cheese as soon as the number migrates.