Text

[Knarf]

Just received a text saying my nc4 will expire and have no idea what that means 

[MI5]

@Knarf 

Beware of scams and texts or emails asking you to click on links.

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: How to find help & contact O2 

[Cleoriff]

@Knarf 

Many customers have received this text/email. Our manager @Dave-O2 is currently looking into it

Another one @Dave-O2 

[MI5 · Accepted solution]

We’re told These codes are linked to an offer of Get £100 off your selected Samsung Galaxy S24.

 To redeem the customer can use the code when signed into My O2 or in a store.  The customer needs to make sure they have at least £100 to pay on the phone in the basket to remove it using the promo code.