This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Paying my bill from overseas account

Emmaswanwick1
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎24-10-2019 10:49

on ‎24-10-2019 10:49

I am now living overseas in New Zealand and wish to clear my o2 bill and close the account but there seems to be only an automated system on the calls and using myo2 does not allow me to pay the bill using my nz card, as I no longer have a UK account, how can I resve this?
Message 1 of 4
506 Views
0 Kudos
3 REPLIES 3

Cleoriff
Level 94: Supreme
  • 122893 Posts
  • 826 Topics
  • 7467 Solutions
Registered:

‎24-10-2019 11:02 - edited ‎24-10-2019 11:03

‎24-10-2019 11:02 - edited ‎24-10-2019 11:03

Hi @Emmaswanwick1 

All ways to cancel contract here Guide: Cancelling Your Contract 

You can contact customer services here Guide: How to find help & contact O2 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 4
502 Views
0 Kudos

MI5
Level 94: Supreme
In response to Cleoriff
  • 144290 Posts
  • 634 Topics
  • 27641 Solutions
Registered:

on ‎24-10-2019 11:05

on ‎24-10-2019 11:05

@Emmaswanwick1 

You'll need to get someone in the UK or with a UK bank account to pay the bill for you.

O2's systems only accept payments from UK accounts.

You can send the money via Paypal to someone in the UK to pay it for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 4
499 Views
0 Kudos

EmilieT
Former Staff
  • 5434 Posts
  • 304 Topics
  • 65 Solutions
Registered:

on ‎25-10-2019 14:46

on ‎25-10-2019 14:46

Good afternoon @Emmaswanwick1, have you had some time to check out the suggestions above? Let us know if you need more help slight_smile

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 4 of 4
458 Views
0 Kudos
Top Kudoed Authors
View All
Top