Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Handset payments

How do I increase my handset payments???

Resolved! Roaming

I am currently in the US and I don't understand why there is a bar in my phone. I have called customer service to notify that I was travelling and needed my service on, O2 always gives me hard time when am abroad and where I need communication the mo...

Resolved! phone number

Hi,Hop do I add another phone number to my account?Thanks

Resolved! Wifi calling on Galaxy Note 9, Not bought from O2

Just got an O2 sim only, I have enabled WiFi calling, but now I'm told that because I bought it from Samsung I can't have WiFi calling. Is this true? Is there a way to fix this, or do I have to go back to Vodafone?

Resolved! Cancel my%20upg

Hi how I can cancel my sim I have just upgrade

Resolved! Airtime

Just want to ask if it is possible to change my airtime plan as i have paid the device plan and hiw do i do this. Any help woild be appriciated

Resolved! eSim issue

Don't ask how but I managed to delete my esim profile more than twice so now this provisioning has been completed but I can't use my device. I was advised to scan a new QR esim code which I have and it's added a profile again. Still not working.. do ...