Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 340016 Views
  • 2 replies
  • 2 kudos

Resolved! Handset payments

How do I increase my handset payments???

Mick66999 by Level 1: Joiner
  • 930 Views
  • 1 replies
  • 0 kudos

Resolved! Roaming

I am currently in the US and I don't understand why there is a bar in my phone. I have called customer service to notify that I was travelling and needed my service on, O2 always gives me hard time when am abroad and where I need communication the mo...

Ingrid by Level 1: Joiner
  • 2275 Views
  • 3 replies
  • 0 kudos

Resolved! phone number

Hi,Hop do I add another phone number to my account?Thanks

JGPT by Level 1: Joiner
  • 1290 Views
  • 2 replies
  • 0 kudos

Resolved! Wifi calling on Galaxy Note 9, Not bought from O2

Just got an O2 sim only, I have enabled WiFi calling, but now I'm told that because I bought it from Samsung I can't have WiFi calling. Is this true? Is there a way to fix this, or do I have to go back to Vodafone?

Resolved! Cancel my%20upg

Hi how I can cancel my sim I have just upgrade

Imad by Level 1: Joiner
  • 903 Views
  • 1 replies
  • 0 kudos

Resolved! Airtime

Just want to ask if it is possible to change my airtime plan as i have paid the device plan and hiw do i do this. Any help woild be appriciated

Brandy by Level 1: Joiner
  • 1045 Views
  • 1 replies
  • 0 kudos

Resolved! eSim issue

Don't ask how but I managed to delete my esim profile more than twice so now this provisioning has been completed but I can't use my device. I was advised to scan a new QR esim code which I have and it's added a profile again. Still not working.. do ...

Resolved! Changing phone number

how can i give a pac code online to keep my old number

tam79 by Level 1: Joiner
  • 2845 Views
  • 3 replies
  • 0 kudos

Resolved! New phone

How do I add another phone on to my existing contract

Jord by Level 1: Joiner
  • 1313 Views
  • 2 replies
  • 0 kudos