Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

iPhone 11 - data not working after sim activation

I upgraded my phone to an iphone 11 pro and activated a new sim on Saturday but although the screen shows a 4g symbol and strength bars I cannot access the internet or get any apps to work. The mobile data seems to not work! I have spent hours on liv...

Resolved! 4G

Why has my 4g been turned off on calls suddenly when I’ve upgraded my phone and contract

Resolved! Staff Discount

Im currently with 02 and have £472 left of my device plan. I now work for o2 but cant take advantage of discount. Is there anyway i can upgrade without paying this off to get a new phone and take advantage of Staff Discount??

Leaving o2

Do I need to give notice to leave o2? My contract ended in June

Resolved! Internet speed very slow

hi I have 7 days since the Internet has my speed very slow and it is impossible to do something, to want to know what the problem is

Resolved! Changing number

Can I change my number online ? Or do I have to call up ? Thanks any help appreciated

E-sim no service

On two occasions I tried to get this fixed on chat, 40mins and 70mins respectively .Scanning the QR code got me through the configuration setup successfully but it just results in 'no service' . They got me to input the code manually as per the websi...

Resolved! Contract paid but still not working

I’ve paid my contract lastnight as it was overdue , my network still isn’t on and I need to make calls

Resolved! How do I claim my pair of galaxy buds

How do I claim my pair of galaxy buds?

Resolved! 02TRAVELON activate

Hello,I’m abroad in Turkey and I’m trying to activate o2 travel. unfortunatly I was not aware that I had to activate 02 travel prior to travelling. Is there anyway to activate it while abroad as I can’t get any signal now (texts won’t sent until I ac...

O2

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