Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...
Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
I have an o2 blackberry contract and am getting a new blackberry but don't want to use the o2 email address I was given. Ie I want to use a different email. Is the phone number only unique to o2, or is the email also? Or can I use an entirely differe...
Can a block charge to bill items and anything else out within my packages allowance? A do have a £0 Cap but see it does block the above!
Hey i have -15pound on balance and i pay 15more and now i have -30 ant show overdue payment what too doo its okay or some problem ? Cus i cant use internet call or text
Hi. Just ordered a new handset for my daughter but it is not in stock in Black. It is in stock in Purple though and she would like that just as much. Can the order still be edited once it has been placed but not yet dispatched?
You used to be able to download up to 6mths of bills with itemised call and text details, but I can’t find them anywhere now. I can only find itemised details for the most recent bill paid 臘Any help or guidance on this would be awesome. Thanks in a...
Hello I live in Australia and use an O2 Pay & Go sim when I visit the UK every two years. Whilst back in Australia I send a text every 6 months to keep the sim active. I understand I also have to top up every 999 days to keep the Sim alive as well. C...
Hi,I have 2 Airtime plans on my account, one is mine and one is my daughters, the device plans are both paid up, but I have an Apple Watch synced to my phone number that still has 17 months left to pay on its device plan. Hopefully that sounds simple...
I've pre ordered a new phone the mi ey has come out of my bank but I can't find a way to log into my 02 email address to see if its gone thru as according to the split kept failing.
So I have changed from contract to PAYG and for some reason have automatically been given £10 Big Bundle which I don't want nor did I ask for it. How can I cancel this so that I just have basic PAYG no bundles and no data. All help appreciated.
A few months ago I encountered the problem where my S10+ could not receive calls. When the phone rang, I'd answer it but, I could not hear the caller (though they could hear me) and very shortly after the call would terminate. However, I could make c...
