Transferring my TalkTalk number

[PhilH]

I took advantage of the TalkTalk deals and took out an O2 twelve month contract. Two days ago I filled in the form to move my TT number which your site says would happen yesterday. I’ve not heard anything and my old TT sim is still active. Is there a problem with the request?

[MI5 · Accepted solution]

@PhilH Did you get a text confirming the number transfer?

If not, call and chase it up with customer services http://www.o2.co.uk/contactus

[TallTrees]

Hi there @PhilH 

I am a transfer customer from TalkTalk too ~ last August.

It can take a bit of working at it, eventually it will come

through ~ but keep in touch regularly with Customer Services

on the Phone and only call at 08.30 or just before as this

is definitely the best time to get an answer and everyone

is "fresh" hopefully

Just stay cool you'll get there!

Best of Luck and you are very welcome to the O2 Community

[PhilH]

Just chased them, they seemed to have no record of the online request but have set it up now for Monday

[MI5]

I guessed that would be the case.....

[TallTrees]

Well done

Make sure it is all in place Monday.

Look forward to you joining o2 maybe you can 

join in the off topics if you have the time.

Best wishes