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on 14-06-2019 10:51
I took advantage of the TalkTalk deals and took out an O2 twelve month contract. Two days ago I filled in the form to move my TT number which your site says would happen yesterday. I’ve not heard anything and my old TT sim is still active. Is there a problem with the request?
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on 14-06-2019 10:53
@PhilH Did you get a text confirming the number transfer?
If not, call and chase it up with customer services http://www.o2.co.uk/contactus
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on 14-06-2019 10:53
@PhilH Did you get a text confirming the number transfer?
If not, call and chase it up with customer services http://www.o2.co.uk/contactus
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 14-06-2019 13:59
Hi there @PhilH
I am a transfer customer from TalkTalk too ~ last August.
It can take a bit of working at it, eventually it will come
through ~ but keep in touch regularly with Customer Services
on the Phone and only call at 08.30 or just before as this
is definitely the best time to get an answer and everyone
is "fresh" hopefully
Just stay cool you'll get there!
Best of Luck and you are very welcome to the O2 Community
HAPPINESS IS BEE SHAPED
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on 14-06-2019 14:38
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on 14-06-2019 14:38
Just chased them, they seemed to have no record of the online request but have set it up now for Monday
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on 14-06-2019 14:40
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on 14-06-2019 14:40
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 14-06-2019 18:08
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on 14-06-2019 18:08
Well done
Make sure it is all in place Monday.
Look forward to you joining o2 maybe you can
join in the off topics if you have the time.
Best wishes
HAPPINESS IS BEE SHAPED

