Data

Leeanne · ‎14-06-2019

Hi,my data yesterday and by 10pm it ad ran out,and only switched it on at 8.30on

MI5 · ‎14-06-2019

@Leeanne check the help here https://community.o2.co.uk/t5/Discussions-and-Feedback/Tips-to-make-the-most-of-your-mobile-data/m-p...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Foddersin · ‎14-06-2019

What is the make and model of the phone you are using? Also what was the device being used for during that period?

Kindest Regards,
Andrew.
Samsung Galaxy S10+ on O2 UK
Nokia 1 Plus on O2 UK

jonsie · ‎14-06-2019

And how much data has been used? Is this a new account as you have a pro rata amount of data until your billing date has been allocated.

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