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Level 1: Joiner
Posts: 2
Registered: ‎14-06-2019
Accepted Solution

Transferring my TalkTalk number

I took advantage of the TalkTalk deals and took out an O2 twelve month contract. Two days ago I filled in the form to move my TT number which your site says would happen yesterday. I’ve not heard anything and my old TT sim is still active. Is there a problem with the request?

Posts: 87,715
Topics: 531
Solutions: 11,171
Registered: ‎04-04-2012

Re: Transferring my TalkTalk number

@PhilH Did you get a text confirming the number transfer?

If not, call and chase it up with customer services http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 25: Hard Hitter
Posts: 3,351
Registered: ‎03-08-2018

Re: Transferring my TalkTalk number

Hi there @PhilH 

I am a transfer customer from TalkTalk too ~ last August.

It can take a bit of working at it, eventually it will come

through ~ but keep in touch regularly with Customer Services

on the Phone and only call at 08.30 or just before as this

is definitely the best time to get an answer and everyone

is "fresh" hopefullyslight smile

Just stay cool you'll get there!

Best of Luck and you are very welcome to the O2 CommunityWelcome

 

 

 

 

 

 

 



Level 1: Joiner
Posts: 2
Registered: ‎14-06-2019

Re: Transferring my TalkTalk number

Just chased them, they seemed to have no record of the online request but have set it up now for Monday

Posts: 87,715
Topics: 531
Solutions: 11,171
Registered: ‎04-04-2012

Re: Transferring my TalkTalk number

I guessed that would be the case.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 25: Hard Hitter
Posts: 3,351
Registered: ‎03-08-2018

Re: Transferring my TalkTalk number

Well doneFantastic

Make sure it is all in place Monday.

Look forward to you joining o2 maybe you can 

join in the off topics if you have the time.

Best wishes