Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 17672 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 185956 Views
  • 2 replies
  • 2 kudos

O2 customer

Had a text about not paying my bill and would be cut off from EE I'm with O2 is this a scam...??

Mrpete by Level 1: Joiner
  • 1513 Views
  • 5 replies
  • 0 kudos

Resolved! TRAVEL BOLT ON

I have just discovered that my Travel bolt on has not been cancelled and I have been charged £5/day for months! Is there any way I can get a refund as I have not used this bolt on at all?

CraigyHam by Level 1: Joiner
  • 1032 Views
  • 3 replies
  • 0 kudos

Resolved! Lost sim

Hi I've lost my aim card

Gemz by Level 1: Joiner
  • 1720 Views
  • 3 replies
  • 0 kudos

Wifi Calling intermittent - any ideas why?

I have Wifi calling enabled on my account and on the phone. The issue is that sometimes it works, at other times it does'nt. I'm trying to use it from home (where reception is terrible). Nothing else changes, my wifi and internet access is fine (high...

Resolved! Iphone xr

Im paying for a iphone xr contract but my iphone is fully damaged and wont turn on

Amir by Level 1: Joiner
  • 1033 Views
  • 3 replies
  • 0 kudos

Resolved! Accessories

Hi I’m on a monthly pay sim only and I’ve ordered a Apple Watch but haven’t received it and I’ve been accepted for it and also it took the Upfront payment for it what’s going on?

Bogdan1 by Level 1: Joiner
  • 1887 Views
  • 2 replies
  • 0 kudos

Resolved! Bolt on

Hello, I buy bold on 4GB, bit I need it only for this month. How I can cancel it for next month?

Tisho by Level 1: Joiner
  • 801 Views
  • 2 replies
  • 0 kudos

Resolved! Cancellation

I have an O2 contract, SIM only. It has another 18 months to run. Since the beginning of September, now 6 weeks ago, I have no access to voicemail. My phone only rings once. If I don't have the phone next to me I miss the call. Calls are not being pa...

Resolved! canceling my contract

this month my contract had to end, why no one contact me? For me no more need contract.

sigute1 by Level 1: Joiner
  • 1209 Views
  • 2 replies
  • 0 kudos