Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 111606 Views
  • 15 replies
  • 5 kudos

Resolved! Frustrated to say the least

I have been an O2 customer since I was 12 years old mainly on payg. I got a contract out in March which consists of unlimited mins and texts and 1gb of data for £38.00 p/m for 24 months. Unfortunately, I realised too late that I was entitled to NHS d...

Anonymous by Not applicable
  • 1881 Views
  • 7 replies
  • 0 kudos

IPhone 6 contract price question

My husband and I are looking at getting an iphone 6 each preferably on o2 as this the best network in our area. I have been looking into contracts and have found some that are available but not directly from o2! Obviously we want the best deal but no...

Anonymous by Not applicable
  • 4380 Views
  • 56 replies
  • 0 kudos

Jan price changes?

I can upgrade from today, but question is do I wait till tomorrow do new price come out tomorrow as I know the prices and deals change each month?

Anonymous by Not applicable
  • 1577 Views
  • 27 replies
  • 0 kudos

Resolved! UTF sms messages and delivery reports

Just discovered that when sending SMS in utf format, the *0# sequence is not recognised by the message centre to request a report. It only seems to work in gsm mode. Another fantastic bit of knowledge that one day, somebody will find a use for .

Anonymous by Not applicable
  • 914 Views
  • 3 replies
  • 1 kudos

urgent help needed please

Hi, we brought my son a new phone to use with my existing 02 account. As requested you sent a new sim card (no telephone number). The new phone is a motorola moto e. The phone is unlocked so is fine to take the sim. Can you please help me sort this a...

Anonymous by Not applicable
  • 1477 Views
  • 24 replies
  • 0 kudos

Resolved! NHS Discounts

A salesperson in an O2 store asked if I knew anyone who worked in the NHS. I said yes,two off our friends are student nurses. He told me that this would entitle me to a discount on the call time part of mutt refresh contract if I wanted to change my ...

G4Grandad by Level 3: Thinker
  • 2950 Views
  • 13 replies
  • 0 kudos

Call failed

hi ..I can't make a phone call or send a text on my iPhone 4s ? It was working fine this morning but now erecting I make a call it says call failed ..I can receive calls and text an use the Internet fine ,,what could this be ?

Anonymous by Not applicable
  • 1762 Views
  • 3 replies
  • 0 kudos

Sending graphic smilies as SMS

Just to let you all know, now I've thought it out... If you're being charged for MMS messages just because you added a you're probably feeling a bit But don't worry. Next time, assuming you're using an android phone where it's a customisable setting,...

Anonymous by Not applicable
  • 12464 Views
  • 7 replies
  • 4 kudos

Resolved! Amazon fire-

Bought amazon fire 32g on a refresh 500mb data 4g tariffStated that i would recieve a code for an amazon fire 8gb tab for £1I was told this would be included when i get the phone but low and behold no Leaflet! Ive got one of the tariffs for this and ...

Anonymous by Not applicable
  • 1520 Views
  • 23 replies
  • 0 kudos