Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Adding on extra phone

How do I go about adding an extra phone to my contract?

Resolved! Is o2 down???

I don’t have no connection /network/4G whatsoever.

Resolved! OnePlus 6t availability

Hi, just wondering if anyone had any news on when the OnePlus 6t will be available again?

Payment difficulty

Hello - i am having financial difficulties recently, and last Wednesday I suffered a stroke. I have lost my ability to talk, and having had numerous discussions with the online chat, have been advised to contact the payments team in order to stop my ...

Resolved! Using my%20phone%20in%20greece

Do I get charged for using ny phone in greece

Resolved! How to unlock phone

I’m looking for try and unlucky my phone so it allowes me to watch stuff over 18. At the moment it’s blocked but doesn’t show me how to unblock it, does anyone know?

Resolved! Phone number

How do I go about changing my number

Resolved! Roaming in croatia

I cannot get mobile data in croatia. I note my account says pay as you go but actually i have a monthly account - is this the problem

Resolved! Slow from switching from 3g to 4g

After some advice which I'm finding frustrating since joining o2.Where 02 4G coverage is not available, obviously the phone switches to 3G - However I've found when I am in a 4G area it takes along time to switch from 3G to 4G (Most noticeable when d...

Resolved! Pa

Bought an iPhone with mobiles.co.uk using 02, chose the tariff as included travel inclusive zone. T(took screen shot when making purchase online ) . Looked at my o2 app and it seems not included which was confirmed via online chat and a visit to an o...

O2

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