Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 451317 Views
  • 2 replies
  • 2 kudos

Resolved! Upgrading early

Hi My contract ends on the 1st of January 2020 but I have noticed that I could upgrade from the 2nd of December 2019. If I do decide to upgrade between the 2nd of December and 1st of January, would I still have to pay the balance for December along w...

Andy_31 by Level 1: Joiner
  • 870 Views
  • 1 replies
  • 0 kudos

Resolved! New contract

I have took new contract through mobiledirect and the data was 45gb. When logging to O2 is showing 15gb????? How can this be resolve?

Magda1 by Level 1: Joiner
  • 715 Views
  • 1 replies
  • 0 kudos

Resolved! 4G

Why have I received a message saying my 4G calls have been turned off?

Aldy by Level 1: Joiner
  • 1180 Views
  • 2 replies
  • 0 kudos

Resolved! o2 Credit Referral

So I’m not entirely sure what to do.I previously had a contract under my parents name and was paying the bill. It finally ended so I thought it was about time to get one of my own especially since I checked and saw I had no errors or faults against m...

Whitwot by Level 1: Joiner
  • 975 Views
  • 1 replies
  • 0 kudos

Live Chat

Is there a problem with live chat? It never seems to work it's always greyed out as "busy"

LiveChat by Level 1: Joiner
  • 1329 Views
  • 4 replies
  • 0 kudos

Trying to get O2 to sell me the 5g unlimited data plan

O2 offer a 5g unlimited data plan, its £40 a month but the default way to get it is by buying a new phone and enterening a term lungth contract. I want neither, so is there any way to get O2 to let me pay them more each month and get the unlimited 5g...

mark2410 by Level 1: Joiner
  • 1253 Views
  • 4 replies
  • 0 kudos

Resolved! Samsung active 2 - Mobile Service

Good Afternoon, Had my Galaxy Active 2 watch for a couple of months now, I Have been trying to connect my smartwatch to o2'S Mobile service? But i am unable to connect? Is this something i can get working or is o2 not available for smart watch'es yet...

Neoact by Level 1: Joiner
  • 1583 Views
  • 1 replies
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Resolved! Contract due to end

Hi, my 24 month contract which is for the sony phone + unlimited minutes, text and 500 mb of data is due to end in January 2020. I wish to stay with 02 but I'm also still very happy with the phone so have no wish to upgrade or get a new one. Will tha...

Resolved! When I signed up for my new contract

When I signed up for my new contract simm l was told to text Loyalty to number but ever time I sent it it was blocked

Barrie by Level 1: Joiner
  • 1890 Views
  • 4 replies
  • 0 kudos